Privacy policy
KEC Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from comfy-sweet.com (the “Site”).
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and certain cookies that are placed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
COOKIE
Below is a list of the cookies we use. We have listed them here so that you can decide whether or not to allow them.
session_id, a unique session ID that allows Shopify to store session information (referrer, landing page, etc.).
shopify_visit, does not store any data, remains for 30 minutes after the last visit. Used by our website provider's internal statistics tracking system to determine the number of visits.
shopify_uniq, does not store any data, expires at midnight (depending on the visitor's location) the following day. Calculates the number of visits to the store per unique customer.
cart, unique identifier, persists for 2 weeks, stores cart information.
secure_session_id, unique identifier of the session.
storefront_digest, unique identifier, not set if storefront is unauthenticated, set if storefront is Authenticated, used to know if the current visitor is authorized.
Log files track activity on the Website, and collect information such as IP address, browser type, ISP, referring and exit pages, and timestamps.
Beacons, tags, and pixels are electronic files used to record information about how you browse the Website.
[INSERT DESCRIPTION OF OTHER TRACKING TECHNOLOGIES USED].
When you make a purchase or attempt to make a purchase through the Site, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card number [[INSERT OTHER PAYMENTS ACCEPTED, IF ANY]]), email address, and phone number. This automatically-collected information is called “Order Information.”
WE MAY ALSO COLLECT OTHER INFORMATION, SUCH AS OFFLINE DATA, PURCHASED DATA/LISTS FOR MARKETING PURPOSES.
When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE PERSONAL INFORMATION?
In general, we use the Order Information that we collect to fulfill any orders placed through the Site (including processing payment information, arranging for delivery of orders, and providing you with invoices and/or order confirmations). Additionally, we use Order Information
to communicate with you
evaluate potential fraud or risk; and
based on your preferences, to send you information or advertising relating to our products or services.
[PLEASE INDICATE ANY OTHER USE OF ORDER INFORMATION].
We use the Device Information that we collect to evaluate potential fraud or risk and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).
[DISCLOSURE OF OTHER USES OF DEVICE INFORMATION, INCLUDING ADVERTISING AND RETARGETING]].
SHARING OF PERSONAL INFORMATION
We share your personal data with third parties to help us use it for the purposes described above. For example, we use Shopify to host our online store – for more information about how Shopify uses your personal data, visit https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to help us understand how our customers use the website. For more information about how Google uses your personal information, please visit https://www.google.com/intl/fr/policies/privacy/. You can also opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to subpoenas, search warrants or other lawful requests for information we receive, or to protect our rights.
[INSERT THE FOLLOWING PARAGRAPH IF YOU USE REMINDER MARKETING OR TARGETED ADVERTISING].
BEHAVIORAL ADVERTISING
As previously mentioned, we use your Personal Data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative's (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting:
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees
]]
In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/?c=3&lang=fr.
NOT
Please note that we do not alter our website's data collection and use practices when we see a Do Not Track signal from your browser.
[INSERT THE FOLLOWING PARAGRAPH IF YOU ARE BASED IN EUROPE OR IF YOUR BUSINESS HAS EUROPEAN CUSTOMERS]].
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact details provided below.
Additionally, if you are a European resident you should note that we are processing your information in order to fulfill our contractual obligations to you (for example if you make an order on the site) or otherwise to pursue our legitimate business interests as defined above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA STORAGE
If you place an order on the site, your order data will be stored by us unless you request its deletion.
[INSERT THE BELOW PARAGRAPH ABOUT THE MINIMUM AGE].
MINOR
The website is not intended for persons under [[INSERT AGE]].
CHANGES
This Privacy Policy may change from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact.qualecom@gmail.com or by mail using the details provided below
229 rue saint honorée, Paris, Ile de France, 75001, France
We use the SMS platform under the following conditions. By subscribing to our SMS and marketing services, you agree to these terms.
By entering your phone number at checkout and making a purchase, signing up through our sign-up form or a keyword, you consent to receive SMS messages (related to your order, including abandoned cart reminders) and marketing offers via SMS. You acknowledge that consent is not a condition of purchase.
Your phone number, name and purchase information is shared with our SMS platform, SMSBump Inc, a European company based in Sofia, Bulgaria, EU. This data is used to send you targeted marketing messages and notifications. When sending SMS messages, your phone number is shared with the SMS operator to ensure delivery.
If you wish to opt out of receiving SMS marketing messages and alerts, please reply STOP to any mobile message sent to you by us or use the unsubscribe link provided in any of our messages. You understand and agree that alternative unsubscribe methods, such as using other words or messages, will not be considered adequate means of opting out. Shipping and data charges may apply.
If you have any questions, please send a “HELP” message to the number you received the messages from. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures described above.
We value your privacy and the information you provide to us in connection with our SMS marketing service. We use this information to send SMS alerts (regarding your order, including abandonment reminders), SMS marketing offers, and transactional texts, including requests for reviews of our website.
Our site uses cookies to keep track of what items you've added to your shopping basket, even if you abandon your purchase. This information is used to determine when to send SMS shopping cart reminder messages.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from comfy-sweet.com (the “Site”).
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and certain cookies that are placed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
COOKIE
Below is a list of the cookies we use. We have listed them here so that you can decide whether or not to allow them.
session_id, a unique session ID that allows Shopify to store session information (referrer, landing page, etc.).
shopify_visit, does not store any data, remains for 30 minutes after the last visit. Used by our website provider's internal statistics tracking system to determine the number of visits.
shopify_uniq, does not store any data, expires at midnight (depending on the visitor's location) the following day. Calculates the number of visits to the store per unique customer.
cart, unique identifier, persists for 2 weeks, stores cart information.
secure_session_id, unique identifier of the session.
storefront_digest, unique identifier, not set if storefront is unauthenticated, set if storefront is Authenticated, used to know if the current visitor is authorized.
Log files track activity on the Website, and collect information such as IP address, browser type, ISP, referring and exit pages, and timestamps.
Beacons, tags, and pixels are electronic files used to record information about how you browse the Website.
[INSERT DESCRIPTION OF OTHER TRACKING TECHNOLOGIES USED].
When you make a purchase or attempt to make a purchase through the Site, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card number [[INSERT OTHER PAYMENTS ACCEPTED, IF ANY]]), email address, and phone number. This automatically-collected information is called “Order Information.”
WE MAY ALSO COLLECT OTHER INFORMATION, SUCH AS OFFLINE DATA, PURCHASED DATA/LISTS FOR MARKETING PURPOSES.
When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE PERSONAL INFORMATION?
In general, we use the Order Information that we collect to fulfill any orders placed through the Site (including processing payment information, arranging for delivery of orders, and providing you with invoices and/or order confirmations). Additionally, we use Order Information
to communicate with you
evaluate potential fraud or risk; and
based on your preferences, to send you information or advertising relating to our products or services.
[PLEASE INDICATE ANY OTHER USE OF ORDER INFORMATION].
We use the Device Information that we collect to evaluate potential fraud or risk and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).
[DISCLOSURE OF OTHER USES OF DEVICE INFORMATION, INCLUDING ADVERTISING AND RETARGETING]].
SHARING OF PERSONAL INFORMATION
We share your personal data with third parties to help us use it for the purposes described above. For example, we use Shopify to host our online store – for more information about how Shopify uses your personal data, visit https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to help us understand how our customers use the website. For more information about how Google uses your personal information, please visit https://www.google.com/intl/fr/policies/privacy/. You can also opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to subpoenas, search warrants or other lawful requests for information we receive, or to protect our rights.
[INSERT THE FOLLOWING PARAGRAPH IF YOU USE REMINDER MARKETING OR TARGETED ADVERTISING].
BEHAVIORAL ADVERTISING
As previously mentioned, we use your Personal Data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative's (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting:
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees
]]
In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/?c=3&lang=fr.
NOT
Please note that we do not alter our website's data collection and use practices when we see a Do Not Track signal from your browser.
[INSERT THE FOLLOWING PARAGRAPH IF YOU ARE BASED IN EUROPE OR IF YOUR BUSINESS HAS EUROPEAN CUSTOMERS]].
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact details provided below.
Additionally, if you are a European resident you should note that we are processing your information in order to fulfill our contractual obligations to you (for example if you make an order on the site) or otherwise to pursue our legitimate business interests as defined above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA STORAGE
If you place an order on the site, your order data will be stored by us unless you request its deletion.
[INSERT THE BELOW PARAGRAPH ABOUT THE MINIMUM AGE].
MINOR
The website is not intended for persons under [[INSERT AGE]].
CHANGES
This Privacy Policy may change from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact.qualecom@gmail.com or by mail using the details provided below
229 rue saint honorée, Paris, Ile de France, 75001, France
We use the SMS platform under the following conditions. By subscribing to our SMS and marketing services, you agree to these terms.
By entering your phone number at checkout and making a purchase, signing up through our sign-up form or a keyword, you consent to receive SMS messages (related to your order, including abandoned cart reminders) and marketing offers via SMS. You acknowledge that consent is not a condition of purchase.
Your phone number, name and purchase information is shared with our SMS platform, SMSBump Inc, a European company based in Sofia, Bulgaria, EU. This data is used to send you targeted marketing messages and notifications. When sending SMS messages, your phone number is shared with the SMS operator to ensure delivery.
If you wish to opt out of receiving SMS marketing messages and alerts, please reply STOP to any mobile message sent to you by us or use the unsubscribe link provided in any of our messages. You understand and agree that alternative unsubscribe methods, such as using other words or messages, will not be considered adequate means of opting out. Shipping and data charges may apply.
If you have any questions, please send a “HELP” message to the number you received the messages from. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures described above.
We value your privacy and the information you provide to us in connection with our SMS marketing service. We use this information to send SMS alerts (regarding your order, including abandonment reminders), SMS marketing offers, and transactional texts, including requests for reviews of our website.
Our site uses cookies to keep track of what items you've added to your shopping basket, even if you abandon your purchase. This information is used to determine when to send SMS shopping cart reminder messages.